"1. Resilience. Keeping going even when things are looking dark; accepting that reversals are normal; remembering that human nature is, in the end, tough. Not frightening others with your fears.
2. Empathy. The capacity to connect imaginatively with the sufferings and unique experiences of another person. The courage to become someone else and look back at yourself with honesty.
Marilyn Monroe in The Seven Year Itch (1955)